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Welcome...
to the Area Agency on Aging for Southwest Florida, Inc.
Our website is devoted to members of our population aged 60 and over, and their caregivers, loved ones and those who serve them. The objective of this website is to provide you with as much information as possible to enable you, or your caregiver support network, to make informed decisions regarding your care choices. We recognize that a tiny bit of assistance can make the difference between remaining independent or premature placement in assisted living or nursing home settings.
The Area Agency on Aging for Southwest Florida, Inc. (AAAforSWFL) is an Aging Resource Center that has a customer-focused system for information and referrals to public and private pay long-term support options. By being the point of entry to long-term care programs, fragmentation is reduced and optimal use of all resources is assured to assist those in need. Our service area includes: Charlotte, Collier, Desoto, Glades, Hendry, Lee and Sarasota counties.
The mission, vision and values of our Agency are:
Mission: To help aging adults achieve greater independence through awareness of resources and access to qualified service providers.
Vision: To be the recognized leader in supporting older adults and their families with access to trustworthy resources and services in their communities while empowering them to live with independence and dignity.
Values: We believe residents of Southwest Florida are entitled to:
- Comprehensive information about their choices of care;
- Timely access to resources and services;
- High standards of quality and performance;
- Personal and professional accountability from all stakeholders.
How do we fulfill our mission?
- Information and Referral: The Elder Helpline responds to inquiries from a person, or on behalf of a person, regarding public and private resources and available services. Certified information specialists provide unbiased information. They can direct people to the resources of their choice that are most capable of meeting their needs; and when appropriate, contact the resource for the person to initiate services.
- Planning and Advocacy: The agency’s staff develops an annual area plan with input from the community, the Advisory Council and Board of Directors. The area plan reflects the needs, trends and issues relating to elder services in the 7 counties we serve and details how the agency plans to allocate funding to meet the needs. The information gathered also forms the foundation for any advocacy initiatives the Board and Advisory Council undertake on behalf of seniors in our communities for future service planning and funding.
- Quality Assurance: The agency holds itself and its contracted service agents, accountable for their performance by setting performance measurement standards and monitoring the implementation of the area plan. Client satisfaction surveys are conducted annually as well as analysis of budgets and clients served which assist in identifying areas of best practice or needing improvement.
Please browse through our site to learn more about or contact the Elder Helpline to apply for the resources available in the Charlotte, Collier, Desoto, Glades, Hendry, Lee and Sarasota communities that we serve.